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RAFI Frequently Asked Questions

RAFI Frequently Asked Questions

What are your opening hours?

RAFI North Sydney is open from Monday to Saturday.

Monday to Tuesday: 11:30am – 11:30 pm
Wednesday to Saturday: 11:30am – midnight
Sunday: Closed

Kitchen Opening Hours:
Mon – Sat: 12pm – 3pm | 5:30pm – late

RAFI URBNSURF Sydney is launching in Autumn 2024 – stay tuned for more details.

How can I make a booking?

Head to our Make A Booking Page to book a table for up to 10 guests.
For larger group enquiries and exclusive events, please head to our Events page to find out more.

Do you accept walk-ins?

Bookings are recommended when dining with us, however if you are in the area and would like to pop in, you will need to check-in at the host desk upon arrival and we will do our best to seat you.

I can’t make it to my booking anymore, what are my options?

If you are unable to make your booking, please contact us via phone 0283762900 or email book@rafisydney.com.au as soon as you know. If you fail to show up, numbers decrease, or you cancel without at least 24 hours notice, you will be charged a no-show fee of $50 per person.

Can I book RAFI for a private event?

RAFI is suitable for various occasions. Our expansive spaces can play host to corporate luncheons and dinners, media events, product launches, conferences, birthdays, engagement parties, weddings and after-work drinks. Head to our Events page to view our spaces, dining menus and to make an enquiry.

Do you cater for dietaries?

Yes we can cater for most special dietary requests, such as vegetarian and food allergies, however, some limitations apply. Please view our menu to see our Gluten Free, Dairy Free, Vegetarian and Vegan options. Let our team know any food allergies or dietary requirements you may have & we will endeavour to accommodate for you the best we can!

Please note that whilst all reasonable efforts are taken to accommodate dietary needs, we cannot guarantee that our food will be allergen free. 

Do you have vegan and vegetarian options?

Yes we have vegan and vegetarian options on our menu. These will be marked with a (V) or (VEGAN). Some dishes will also be able to be altered to make them Vegan. Please ask our friendly staff when placing your order.

Do you offer takeaway or delivery?

We currently do not offer takeaway or delivery for our menu.

Do you have highchairs?

No we do not have any highchairs in venue.

Do you have wheelchair access?

Yes we do have wheelchair access through the lift on walker street.

How can I buy a gift card?

If you have a birthday, anniversary or engagement present to give, or you’d just like to gift something special to make someone smile – purchase a RAFI online gift voucher and we’ll send it directly via email to the recipient to enjoy. Click here to make a purchase. 

How can I provide feedback?

We always want to hear about our guests’ experiences, whether it’s a compliment, a suggestion, or feedback about something we could have done better. If you had a positive experience, then we would really appreciate if you left us a review on Facebook or Google. We also place a high value on customer feedback and appreciate your honesty. If you have anything constructive that you feel might benefit our business, please do not hesitate to send through your thoughts directly to our manager at book@rafisydney.com.au We always strive to improve our operation and genuinely value all your comments.

How can I apply for a job at RAFI?

We love hearing from passionate bartenders, managers, floor staff, hosts and chefs that would like to join our family. Read all about Applejack Life and view current available positions at Applejack Careers here.