FAQ’s

North Sydney:
Monday – Tuesday: 11:30am – late
Wednesday – Saturday: 11:30am – late
Sunday: 11:30am – 5pm

URBNSURF:
Monday: 11:30am – 9:30pm
Closed on Tuesday & Wednesday
Thursday – Saturday: 11:30am – 10pm
Sunday: 11:30am – 9pm

Head to our Make A Booking Page to book a table at both our venues.
You can book up to 17 people online at North Sydney, and up to 24 people at URBNSURF.

For larger group enquiries and exclusive events, please head to our Events page to find out more.

Bookings are recommended when dining with us, however if you are in the area and would like to pop in, you will need to check-in at the host desk upon arrival and we will do our best to seat you.

If you are unable to make your booking, please contact us via phone or email –
North Sydney: 0283762900 or email book@rafisydney.com.au
URBNSURF: 028529 8740 or email book@rafiurbnsurf.com.au

If you fail to show up, numbers decrease, or you cancel without at least 48 hours notice, you will be charged a no-show fee of $50 per person.

Located just minutes from major stadiums and Sydney Olympic Park station, it’s the ideal spot to fuel up and get your fix before the main event.

Find out more here >

RAFI North Sydney offers paid street parking around the area or convenient parking at the Secure Parking Carpark located at 99 Mount Street.

RAFI URBNSURF offers parking in P5B.
Registered vehicles will receive the first 2-hours free per day (24-hours)
After the initial 2-hours, the fee is:
$3 per hour on weekdays
$5 per hour on weekends

All guests will need to register their vehicles via the PayStay App or at a parking meter, vehicles will have to be registered even if staying under 2-hours. If not registered you risk being fined.
Find out more here >

Uber pick-up and drop-off is at the main entrance, with 15 minutes of complimentary parking.

Both our venues are suitable for various occasions. Our expansive spaces can play host to corporate and media events, product launches, conferences, birthdays, engagement parties and more.
Head to our Events page to view our spaces, menus and to make an enquiry.

We accommodate most dietary needs, including vegetarian and allergy-friendly options. Please check our menu for GF, DF, vegetarian, and vegan choices. Let our team know any food allergies or dietary requirements you may have & we will endeavour to accommodate you the best we can!

Please note that whilst all reasonable efforts are taken to accommodate dietary needs, we cannot guarantee that our food will be allergen free.

Yes we have vegan and vegetarian options on our menu. These will be marked with a (V) or (VEGAN). Some dishes will also be able to be altered to make them Vegan. Please ask our friendly staff when placing your order.

Yes, both our venues offer halal meat and no cross-contamination with pork.

We currently do not offer takeaway or delivery for our menu.

RAFI North Sydney does not offer high chairs in the venue.

RAFI URBNSURF offers high chairs and a kids menu.

RAFI North Sydney has a flight of stairs at the entrance. However, full wheelchair access is available through the lift on Walker Street in North Sydney. To view the entrance please see our Virtual Tour here >

RAFI URBNSURF is fully accessible with a lift from the ground floor and adapted bathrooms on the same level.

If you have a birthday, anniversary or engagement present to give, or you’d just like to gift something special to make someone smile – purchase a RAFI online gift voucher and we’ll send it directly via email to the recipient to enjoy. 

Click here to make a purchase. 

We always want to hear about our guests’ experiences, whether it’s a compliment, a suggestion, or feedback about something we could have done better. If you had a positive experience, then we would really appreciate if you left us a review on Facebook or Google. We also place a high value on customer feedback and appreciate your honesty. If you have anything constructive that you feel might benefit our business, please do not hesitate to send through your thoughts directly to our manager at book@rafisydney.com.au We always strive to improve our operation and genuinely value all your comments.